The time to prepare for a promotion is not once the job announcement is published but long before.
People do not like to be told how to act, but if we provide them with a positive environment, they will find pride and motivation through their own purpose and why.
How can firefighters expect building occupants to take fire alarms seriously if they give occupants the impression that they don’t?
What is the perception of your fire department within your community?
One of the most valuable tools for a high-fidelity leader to use in personal development is the 360 evaluation.
Fear of repercussions and shame kept me from sharing my story, but I did not quit. I am no longer ashamed.
When taking responsibility for the outcome--good, bad, or otherwise--own it.
If you don't use their time, someone/something else will
When firefighters are empowered, members are focused on the goals of the organization instead of fighting internal battles.
Much of a department’s success in retaining members relies on the culture.